Pricing
One price to start, and one rule after that
Discovery is the only fixed price. What comes after is priced on what the work is worth to you, agreed together and written down before you sign.
Discovery
- Under 10 staff$750
- 10 to 40 staff$1,500
- Over 40 staff, or more than one site$2,500
Discovery is credited against anything you build. If you build nothing, that's all you've spent.
We find where the week goes, ask “What would you do with ten more hours a week?”, and work out how our tools can be shaped around your business.
After discovery
One fee rule, in plain words
20%
of what we agree the work is worth to you in your first year.
We agree on the number
At the end of discovery we agree together on what the work is worth to you in your first year. That's the time it gives back and what you'll put that time into: your customers, a better product, the work that wasn't getting done.
Our fee is 20% of it
You see the number and the fee before you sign. Discovery comes off it.
We report back
After the first season, we report back against the number we agreed.
What we don't price on: extra bookings or sales. Tourism numbers, the weather and other outside factors move them, so they're never part of the number.
Shaped around your business
Your ideas, built
Every tool we build is shaped around the business it's for. It starts from what you and your staff tell us you need, in your words, and it's built to fit the way your week already runs.
We use parts we've already built and tested, so you aren't paying for us to start from nothing. How our tools work →
The time side of the number
A rough count of what your time back is worth. There's no fee here: the number we price on is the one we agree together after discovery.
What counts as an hour
The hours we go after are the ones that repeat
Owners usually guess low, because the hours are spread across people and nobody adds them up. These are the kinds of work that count.
- Re-keying the same information into two systems
- Quotes and estimates
- Bookings and reservations taken by phone
- Scheduling and the staff rota
- Answering the same question for the fortieth time
- Invoicing and chasing payment
- Reports nobody reads
- Moving photos, files and messages between apps
- End-of-day counts and reconciling
- The owner's evenings
Discovery counts them person by person for one week, so the number we agree on is yours, not an average.